Contact Us
We like to hear from vehicle owners like you. That is why we have provided several ways for you to contact us with your questions or comments.
Feel free to submit any questions you have about your vehicle to Ask Ford, your very own 24-7 virtual representative. Ask about anything from specifics about your warranty to recall information and what comes in an ESP plan. All you have to do is Ask Ford!
Ask Ford Motor Company
Have a question about Ford Motor Company products and services?
Contact us by phone by calling one of the toll-free numbers below.
Lincoln Customer Relationship Center Hours (EST):
7:00 a.m. - 5:00 p.m., Monday - Friday
9:00 a.m. - 5:30 p.m., Saturday
Ford Credit Hours (CT): 
7:00 a.m. - 8:00 p.m., Monday - Friday
9:00 a.m. - 5:30 p.m., Saturday
Lincoln Automotive Financial Services Hours (CT):
7:00 a.m. - 8:00 p.m., Monday - Friday
7:00 a.m. - 5:00 p.m., Saturday
Call the Lincoln Customer Relationship Center
800-521-4140
800-232-5952
(TDD for the hearing impaired)
Call Ford Credit
800-727-7000
Call Lincoln Automotive Financial Services
888-498-8801
If you prefer to contact us by mail, please send your comments or questions to:
Write Ford
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
If you prefer to contact us by Twitter, please send your comments or questions to:
8:00 a.m. - 5:00 p.m. Eastern Time
Monday - Friday
