Service
LINCOLN PICKUP & DELIVERY™*
The health of our clients and employees is of utmost importance to Lincoln. We are working with our dealers to implement enhanced vehicle cleaning measures using CDC-suggested disinfectants in an attempt to reduce exposure to germs. Key driver touch points will be cleaned by your Lincoln Service Valet prior to delivering your loaner or your personal vehicle during the Lincoln Pickup and Delivery process. If you have any further questions, about the process or disinfectants used, please feel free to reach out to your dealership representative.
*Participating dealers only. Complimentary Lincoln Pickup & Delivery Service is available for all 2017 model year and newer Lincoln vehicles with the 4-year/50,000 mile New Vehicle Limited Warranty. Owners of 2016 and prior model year vehicles and other vehicles not covered by the New Vehicle Limited Warranty may contact your preferred dealer for related cost and other important details. Mileage limitations may apply.
The Lincoln Way™ App
YOUR DASHBOARD AT YOUR FINGERTIPS
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Control your Lincoln with complimentary start/stop, lock/unlock and Phone As A Key (available on selected 2020 model-year vehicles) remote features.*
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Schedule Lincoln Pickup & Delivery.™**
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Review important vehicle information.
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Access on-demand services in our Experience Collection.
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Discover an even more rewarding loyalty experience with Lincoln Access Rewards.™
Lincoln Access Rewards
YOUR NEW
REWARDS
PROGRAM IN A
TIER OF ITS OWN
Lincoln Concierge
YOUR 24/7 HUMAN CONNECTION TO EVERYTHING LINCOLN
SMOOTHER, SMARTER JOURNEYS
Tap into the full tech capabilities of your Lincoln.
A DASHBOARD OF SERVICES AND FEATURES AT YOUR FINGERTIPS
With the Lincoln Way™ you can access complimentary remote features,* earn and redeem rewards, as well as schedule service and Pickup & Delivery ** through your preferred dealer. The app revitalizes your ownership experience all from the palm of your hand.
Effortless Ownership
Welcome to an ownership experience that both revitalizes and uplifts. Experience a personally crafted collection of benefits and rewards just for you.
EXPERIENCE THE PRIVILEGES OF MEMBERSHIP
Your benefits of Lincoln ownership extend beyond the wheel. We’ve teamed up with incredible partners to offer you exceptional experiences.
BLACK LABEL MEMBERSHIP
Lincoln Black Label exclusive owner benefits include premium maintenance, upgraded travel and access to our culinary collection: a privilege that presents a curated assembly of some of the finest restaurants from coast to coast.
CLEAR™ MEMBERSHIP
Breeze through security at participating airports and select event stadiums with your trial membership to CLEAR. Because it uses advanced biometrics, you won't even need your I.D.**
LINCOLN EXPERIENCE CENTERS
Your way in to exclusive events, vehicle demonstrations, and curated one-of-a-kind experiences, such as our custom fit studio where you can design your own Lincoln vehicle with our digital configurator and materials wall samples.
THE NEW STANDARD OF CUSTOMER CARE
* Lincoln Connect (standard on select vehicles), the Lincoln Way™ App and complimentary connected service are required for remote features (see Lincoln Way terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
** Lincoln Pickup & Delivery service is valid for owners of 2017 and newer model-year Lincoln vehicles. Service is available for retail and warranty repair. Mileage limitations may apply. See your dealer for details.