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Welcome to an effortless ownership experience

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Service

LINCOLN PICKUP & DELIVERY™ IS JUST THE BEGINNING

We’ll be there for you and your Lincoln wherever and whenever you need us, with trusted service advisors, expert technicians and online tools and resources.

Lincoln owner enjoying complimentary pickup and delivery

The Lincoln Way™ App

YOUR DASHBOARD AT YOUR FINGERTIPS

  • Control your Lincoln with complimentary start/stop, lock/unlock and Phone As A Key (available on selected 2020 model-year vehicles) remote features.*

  • Schedule Lincoln Pickup & Delivery.™**

  • Review important vehicle information.

  • Access on-demand services in our Experience Collection.

  • Discover an even more rewarding loyalty experience with Lincoln Access Rewards.™

Lincoln Access Rewards

YOUR NEW
REWARDS
PROGRAM IN A
TIER OF ITS OWN

Join the program designed to celebrate Lincoln owners.

Members can:

  • Enjoy exclusive program tier benefits

  • Earn Points at participating Lincoln dealerships

  • Redeem your Points toward future services at participating dealerships

  • Access future branded experiences

Lincoln Concierge

YOUR 24/7 HUMAN CONNECTION TO EVERYTHING LINCOLN

Get personalized assistance, roadside and otherwise, from your dedicated team of service experts.
Instantly connect via chat or phone to our highly trained experts.

  • Customizing your Lincoln Experience

  • Maintenance or warranty coverage

  • Scheduling service

A Lincoln Concierge connecting with a customer

SMOOTHER, SMARTER JOURNEYS

Tap into the full tech capabilities of your Lincoln.

Lincoln Park home screen with car in background

A DASHBOARD OF SERVICES AND FEATURES AT YOUR FINGERTIPS

With the Lincoln Way™ you can access complimentary remote features,* earn and redeem rewards, as well as schedule service and Pickup & Delivery ** through your preferred dealer. The app revitalizes your ownership experience all from the palm of your hand.

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Lincoln Access Rewards

CELEBRATING
OUR JOURNEY
TOGETHER

The Lincoln Access Rewards program was designed to reward members with the unexpected. Earn and redeem Points to elevate your experience.

EXPERIENCE THE PRIVILEGES OF MEMBERSHIP

Your benefits of Lincoln ownership extend beyond the wheel. We’ve teamed up with incredible partners to offer you exceptional experiences.

THE NEW STANDARD OF CUSTOMER CARE

LINCOLN PICKUP & DELIVERY

When your vehicle needs service, we'll pick it up and deliver it back to you – and make sure that you have another Lincoln to drive in the meantime.*

MAINTENANCE MADE EASY

We're here for you and your Lincoln with a dash to dash warranty, complimentary car washes with service, Roadside Assistance and more.

YOUR VEHICLE'S HEALTH

Ensure your vehicle is performing at its best with insight into automated diagnostics, maintenance and recall information.

LINCOLN ACCESS REWARDS

Join today and we'll make premium care for your vehicle even more rewarding.

AT YOUR SERVICE

Our Concierge team is available to assist with all things Lincoln – any question, any time.