The lincoln way app helps reserve parking, schedule pickup & delivery, contact a personal concierge.

The Lincoln Way™ App

Lincoln WayTM I and Lincoln ConnectTM V allow you to operate your Lincoln, access important vehicle details such as maintenance schedule, and contact a personal Concierge, all from your mobile device.

Use the Lincoln Way app to access remote features to your vehicle



Lincoln Connect™ allows Lincoln owners to stay connected to their vehicles in a way they’ve never been able to before.

  • Lock and unlock your vehicle's doors

  • Remotely start your vehicle

  • Set up a remote start calendar

  • Check the current status of your vehicle's vitals and get Vehicle Health Alerts

  • Locate your vehicle

  • Turn your vehicle into a Wi-Fi hotspot

  • Phone As A Key™ - Available with select 2020 Lincoln Navigator, Aviator and Corsair models

Call for roadside assistance 24 hours a day, 7 days a week for towing, battery jump change, flat tire change, fuel delivery, lockout assistance or winch out.

Roadside assistance

At your service

Should you find yourself in need of assistance, Lincoln services such as fuel delivery, lock-out assistance, flat-tire change and more are all just a phone call away.II

Use the Lincoln Way app to talk, call or email a Concierge for assistance


Need a helping hand? Connect with our Concierge team. Real people, with real answers, on demand. Chat through the app or speak with a live agent for questions about your Lincoln vehicle, help with your account or Roadside Assistance.II

Understand your fuel level with vehicle details


Within My Vehicle, you may check your fuel level, select a preferred dealer, view maintenance schedule, service history, and other vehicle details and support – even activate your Wi-Fi hotspot.

Understand your finances with Lincoln through the app


Manage your account conveniently from the app whenever your schedule allows. You can access your account information, make payments, adjust preferences and more.
Schedule pickup for a loaner if your Lincoln needs service



If your Lincoln needs service, simply schedule a pickup. We'll bring you another Lincoln to drive while we care for yours. When your vehicle is finished, we'll deliver it, washed and ready to drive.III, IV



  • Available to Lincoln Clients using the Lincoln Way™ App

  • Access services such as Key by Amazon In-Car Delivery*, on-demand mobile vehicle care in select locations and more as they’re added to the Collection

On Demand Anywhere
The parking feature provides locations for parking, fuel, Lincoln dealerships, food and more

Right this way

Our interactive map will show you the way to parking, fuel, coffee shops, restaurants and much more. You can even find the nearest Lincoln dealership.

The Lincoln Way account overview provides convenient access to app features

We'll be in touch

In your Account, we'll keep you up to date with timely and relevant messages and alerts. There you'll also find everything you need to effortlessly manage your Lincoln, including Wallet and Reservations information.

I The Lincoln Way App, compatible with select smartphone platforms, is available via download. Message and data rates may apply.
II Coverage, for original owner, varies based on vehicle model year. Non-transferrable.
III Lincoln Pickup & Delivery™ is valid for owners of 2017 and newer model-year Lincoln vehicles. Service available for retail and warranty repairs. Mileage limitations may apply. See your dealer for details.
IV Valid for owners of Lincoln models 2010 to present. See dealer for details.
V Lincoln Connect is a standard feature on select vehicles and is required for certain remote features. [Service on 2017 and prior model year vehicles includes a complimentary 4-year trial for remote features, excluding Wi-Fi hotspot, that starts with vehicle sales date (after which, fees apply).] [Service for 2018 and later model year vehicles includes a complimentary 5-year trial for remote features, excluding Wi-Fi hotspot, and starts with vehicle sales date (after which, fees apply).]

Connected service and related feature functionality is subject to compatible AT&T network availability. Evolving technology/cellular networks may affect functionality and availability, or continued provision of some features, prohibiting them from functioning. Certain restrictions, 3rd-party terms or message/data rates may apply.

*Available feature on select 2017 and later Ford model-year vehicles equipped with FordPass Connect.™ In-car delivery is available only to Amazon Prime members in several U.S. cities and surrounding areas. Check your eligibility here.