
TURN YOUR VEHICLE INTO A WI-FI HOTSPOT
SYNC® with MyLincoln Touch™ turns your WiFi-enabled smartphone into an internet access point for your passengers.
READ MOREYour SYNC® system was designed to provide you with years of entertainment, information, and convenience.
However, if you ever notice slower than normal operation or other issues, use the following troubleshooting tips to help keep your system operating in top shape.12
Turn ignition off
Open and close the driver’s door
Wait for SYNC to turn off completely. Watch for the clusters to power off
Wait 30 seconds before proceeding
Turn ignition on
Wait for SYNC to turn on completely. Watch for the clusters to power on
On your phone, turn Bluetooth Off, then On.
Find your phone's Bluetooth menu > tap Off > tap On
On SYNC, turn Bluetooth Off, then On.
Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On
If this does not work, continue to steps 3 and 4.
Manually connect SYNC with the phone.
Press the Phone button > scroll to System Settings > Press OK > scroll to Connect Bluetooth Device > Press OK > scroll to [select your phone] > Press OK.
Note: If connection times out or connection takes longer than a minute, cancel the connection and go to Step 4.
Manually connect the phone with SYNC.
Find your phone's Bluetooth menu > tap SYNC to connect.
Make sure your phone automatically connects to SYNC.
Turn your vehicle off > Open the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen
Power off your phone and remove the battery, if possible.
Make sure your phone automatically connects to SYNC.
Turn your vehicle off > Open and close the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen
Attempt a clean pairing. To start, delete your phone from SYNC.
Press the Phone button > scroll to System Settings > Press OK > scroll to Delete Device > Press OK > scroll to [select your phone] > Press OK
From your Bluetooth phone menu, delete SYNC from your phone.
Pair the phone.
Press the Phone button > follow the display instructions
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