Your benefits. Our promise.
From our trusted service advisors to expert technicians to the voice on the other end of the line should you call- we'll be there for you and your Lincoln wherever, whenever, if ever you need us.
Pickup and Delivery
We’ll pick up your Lincoln when it’s time for service and drop it off when we’re finished. We’ll even provide you with a Lincoln to use while we have yours. Learn more about this convenient service.1
The Lincoln WayTM App
Get control from virtually anywhere. The Lincoln Way app is your mobile dashboard connecting you to services and features – like remote start and locking2. It can even find and reserve parking spot in select cities. Discover more.
Our caring agents are empowered to handle your call and concerns from beginning to end. Contact us at 800-521-4140 or TDD Hearing Impaired 800-232-5952. See what Lincoln Concierge can do for you.
Roadside Assistance for Life
We'll be there for you for as long as you own your Lincoln – with 24-hour/seven-days-a-week assistance nationwide. Find out more about our essential service.**
Complimentary Lincoln Loaner
Should your Lincoln require warranty service, we'll be there for you with a complimentary loaner vehicle.3
Complimentary Car Wash
And after each service visit we’re happy to return your Lincoln back to you washed and ready for the road ahead.4
Bumper-To-Bumper Limited Warranty
Be assured your Lincoln is covered for four years/50,000 miles.5
1 Lincoln Pickup & Delivery service is valid for owners of 2017 and newer model-year Lincoln vehicles. Service is available for retail and warranty repair. Mileage limitations may apply. See your dealer for details. Lincoln reserves the right to change program details at any time without obligations.
2 An embedded modem, an optional feature on select 2015-2017 model-year vehicles, is required for certain features. The Lincoln Way App, compatible with select smartphone platforms, will be available via a download. Message and data rates may apply.
3 Valid for Lincoln owners of 2010 model-year vehicles to present. See dealer for complete details. Lincoln reserves the right to program details at any time without obligation.
4 Complimentary Car Wash available at select dealers. Roadside Assistance to Life only available for model-year 2013 and newer for the original owner. See dealer for complete details. Lincoln reserves the right to change program details at any time without obligation.
5 Valid for Lincoln owners of 2010 model-year vehicles to present. See dealer for complete details. Lincoln reserves the right to change program details at any time without obligation.