Lincoln customer getting assistance from representative

Your benefits. Our promise.

From our trusted service advisors to expert technicians to the voice on the other end of the line should you call- we'll be there for you and your Lincoln wherever, whenever, if ever you need us.  

Pickup and Delivery

We’ll pick up your Lincoln when it’s time for service and drop it off when we’re finished. We’ll even provide you with a Lincoln to use while we have yours. Learn more about this convenient service.1

The Lincoln WayTM App 

Get control from virtually anywhere. The Lincoln Way app is your mobile dashboard connecting you to services and features – like remote start and locking2. It can even find and reserve parking spot in select cities.  Discover more.

Lincoln Concierge 

Our caring agents are empowered to handle your call and concerns from beginning to end. Contact us at 800-521-4140 or TDD Hearing Impaired 800-232-5952. See what Lincoln Concierge can do for you.

Roadside Assistance for Life

We'll be there for you for as long as you own your Lincoln – with 24-hour/seven-days-a-week assistance nationwide. Find out more about our essential service.**

Complimentary Lincoln Loaner 

Should your Lincoln require warranty service, we'll be there for you with a complimentary loaner vehicle.3

Complimentary Car Wash

And after each service visit we’re happy to return your Lincoln back to you washed and ready for the road ahead.4

Bumper-To-Bumper Limited Warranty

Be assured your Lincoln is covered for four years/50,000 miles.5